Correctional Officer Basic Training Practice Test

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Prepare for your Correctional Officer Basic Training Test with an engaging quiz that includes flashcards and multiple-choice questions. Each question features hints and detailed explanations to help you grasp the material effectively. Get ready for your exam!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

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Which of the following terms refers to a listening technique that emphasizes understanding the speaker's content?

Attentive listening
Reactive listening
Retentive listening
Reflective listening

The correct answer is: Attentive listening

The term that refers to a listening technique emphasizing understanding the speaker's content is attentive listening. This approach involves actively engaging with the speaker, focusing on their words, tone, and non-verbal cues to fully grasp the message being communicated. Attentive listening is essential in correctional environments, as it fosters effective communication and helps build trust between officers and inmates. This technique encourages listeners to pay close attention without being distracted by their own thoughts or external factors, ensuring that they can process the speaker’s ideas accurately and respond appropriately. By employing attentive listening, correctional officers can better assess situations, understand inmate needs, and enhance overall safety and security within the facility.